ÂÜÀòÊÓƵ

Make the most of your SAP ÂÜÀòÊÓƵ solutions

Product users can leverage our many valuable trainings, FAQs, community connections, and more.

Connect with other SAP ÂÜÀòÊÓƵ users and get the support you need, when you need it

SAP ÂÜÀòÊÓƵ Community

SAP ÂÜÀòÊÓƵ customers and users come together here to share insights and expertise that help make the most of our solutions.

In-product help

Log in to www.concursolutions.com and click ¡°Help¡± for training resources or ¡°Company Notes¡± for information from your company¡¯s SAP ÂÜÀòÊÓƵ administrators.

System status

Use the ÂÜÀòÊÓƵ Open dashboard for up-to-the-minute information on service availability and performance by product and location.

SAP ÂÜÀòÊÓƵ trainings

Take advantage of these training resources to learn about our products, reports, and more.

Advanced technical help for User Support Desk participants

User Support Desk (USD) is a paid SAP ÂÜÀòÊÓƵ service that many companies add to receive first-level technical support. Some companies choose to provide support internally, so not every SAP ÂÜÀòÊÓƵ customer has USD. To find out if your company has this service:

  • Log in to your SAP ÂÜÀòÊÓƵ account
  • Click the ¡°Contact Support¡± option from the Question mark icon menu or on the bottom of your SAP ÂÜÀòÊÓƵ homepage.
  • If your company has USD, you will find the ¡°Contact Support¡± button under the Question mark icon menu which will take you to the User Support Desk Portal.
  • Here you can find phone numbers, chat with experts, or create a help ticket

Where to turn if your company doesn¡¯t have User Support Desk

Internal support is typically provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. You may also find contact information for SAP ÂÜÀòÊÓƵ administrators by visiting ¡°Company Notes¡± on your SAP ÂÜÀòÊÓƵ page.

SAP ÂÜÀòÊÓƵ User Assistance Help

Access release notes, admin- and user guides, and other user assistance help to install, configure, and use SAP ÂÜÀòÊÓƵ products.